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Furnishings Care Agreement

January 24, 2026

BETWEEN:

Furniture Connection Ltd.,
1050, 2600 Portland St SE, Calgary, AB T2G 4M6

"Furniture Connection"

and

End-User Information
Name:

Address:

WHEREAS:

The End-User is in receipt of rental Furnishings and Services provided by Furniture Connection and arranged by the (hereinafter referred to as “Payer”).

ORIGINAL RENTAL TERM:

RENTAL COMMENCEMENT DATE:

The Premises (Address):

NOW THEREFORE in consideration of the promises and covenants contained in this agreement, Furniture Connection and the End-User agree as follows:

Rental
1. Rental and Service Fee payment arrangements have been handled by the End User’s employer, assigned relocation management company or any other third party (the “Payer”) and do not form part of this Furniture Care Agreement.
2. The Payer has a copy of this Furniture Care Agreement and is aware of the responsibility and liability towards the Furnishings by the End-User.
3. The End-User acknowledges that the Furnishings are and will remain the Furniture Connection’s property for the duration of this agreement.
Delivery and Returns
1. Furniture Connection requires four (4) business days to arrange for the delivery or return of the Furnishings, which should be arranged between the Payer and the End-User and communicated to Furniture Connection.
2. The End-User agrees to notify Furniture Connection if there are any issues with the Furnishings within two (2) days after the Furnishings are delivered.
3. For deliveries, returns, exchanges, additions, moves, inspections or any other such related activity, the End-User shall ensure that Furniture Connection:
  1. has timely access; and
  2. has Convenient Access to the premises.
    
    “Convenient Access” includes the following: arranging the closest parking to be available, having the loading dock and elevator booked for the time of delivery, and clearing the delivery route on the property from snow, ice, and any other obstructions.
4. Furniture Connection will deliver and install the Furnishings at the locations within the premises as requested by the End-User. Unless otherwise specified and agreed upon, all mechanical attachment of any Furnishings in the premises is the Client’s sole responsibility.
Additional Fees and Charges
1. Additional delivery fees will be charged for any additions, exchanges or substitutions made to the Furnishings after their initial delivery.
2. The End-User shall be aware that:
  1. Payer will be charged a cancellation fee of $200.00 if End-User cancels delivery after 2:00pm on the day preceding the scheduled delivery.
  2. Payer will be charged a fee of $200 if the End-User cancels pickup or return and the next available day for this is past the rental term by a maximum of within 5 days.
3. A waiting fee of $100.00 will be charged to End-User if Furniture Connection is required to wait more than 30 minutes to gain access to the premises for delivery or pickup. Furniture Connection may exercise the right to leave after one hour of waiting.
4. An inconvenient access fee will be charged if the End-User fails to ensure Furniture Connection has Convenient Access to the premises (see paragraph 2.3.2 above).
5. A denial of access fee of $200.00 will be charged if Furniture Connection is denied access to the premises for any reason in relation to any scheduled activity.
Insurance

Furniture Connection’s insurance coverage does not extend to the End-User's premises. The End-User either warrants that it has full contents coverage of up to $25,000 to cover total replacement value of the Furnishings (shown on the packing list and Payer’s invoice) for the duration of the Rental Term or agrees to pay Furniture Connection the replacement value of the lost Furnishings within one (1) month of the loss.

End-User Initial:
End-User’s Covenants
1. The End-User agrees not to alter, add, remove, cover, or deface any tags or markings that identify the Furnishings as being the property of Furniture Connection
2. Every mattress rented by Furniture Connection comes with a mattress protector. The End-User agrees to have the mattress protector installed at all times when mattress is on the premises (mattress protectors should be washed periodically, every third linen wash, for example).
3. Upon the expiration or earlier termination of the Payer’s Rental Agreement, the End-User shall immediately surrender and return all Furnishings to Furniture Connection in good condition and repair, ordinary wear and tear is expected. Furniture Connection will inform the End-User and the Payer of damage to or losses of Furnishings, and its estimated cost within a reasonable time after the pick-up of Furnishings. Upon written request, Furniture Connection will hold damaged merchandise separately for a reasonable period of time for inspection by the End-User or the Payer. Deep cleaning and sanitization fees will be charged for pet hair, dander, soil, stain, smoke, or infestation.
4. If a housewares package was provided to the End-User as part of the Furnishings supplied, it will be the End-User’s responsibility to unpack, place or install the Kitchen, Dining, Bathroom and Bedding Kits. Packaging and storage bins will be left with the End-User (if feasible) for the duration of the rent.
5. Upon conclusion, the End-User should clean and pack all the kitchen and dining kits into the packaging/bins left behind. All the unwashed towels and bedding should be placed into plastic bags (garbage bags) so they are ready for the moving crew to pick up. Additional moving charges will apply if the houseware goods have not been packed up by the End-User.
6. If the End-User was supplied with a smart television, they need to ensure that it has been returned to the factory settings prior to the conclusion of the rental. TV Packaging will be left with the End-User (if feasible) for the duration of the rent.
7. The End-User should make sure children and pets are removed from property or occupied in a room where move is not being performed during delivery and removal of Furniture Connection assets to avoid injury.
Photographs

The End-User grants to Furniture Connection the right to photograph the Furnishings as they are installed in the premises and to use the photographs as it sees fit in its advertising and promotions.
Additional Terms and Conditions
1. The End-User may not assign this Agreement or sublease the Furnishings. Further, the End-User may not move any of the Furnishings out of the premises without receiving prior written consent from Furniture Connection.
2. The End-User acknowledges that the Furnishings may not be new and are rented “as-is.” Furniture Connection shall not be liable for any loss of anticipated profits or for any other incidental or consequential damages. Further, Furniture Connection shall not be liable for failures or delays that are caused through no fault or negligence of its own, including, but not limited to, failures or delays caused by Furniture Connection's suppliers, subcontractors, or agents.
3. The End-User hereby agrees to indemnify and hold Furniture Connection and its successors and assigns harmless from and against any claim, demand, loss, liability, cost and expense of any kind arising out of, relating to, or connected with the Furnishings.
4. No waiver by Furniture Connection of any provision or breach shall be deemed a waiver by Furniture Connection of any other provision or breach of the same provision at a later time.
5. This agreement shall be interpreted and governed by the laws in force in the province, where services have been performed.
6. If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision and all other provisions hereof shall continue in full force and effect.
7. This agreement, and the packing lists constitute the entire agreement between the End-User and Furniture Connection with respect to the Furnishings and Services. This agreement supersedes all prior communications oral and written, relating to the Furnishings and Services.
8. This agreement shall endure to the benefit of and be binding upon the heirs, personal representatives, executors, executrixes and administrators, committees, receivers, trustees in bankruptcy, successors and permitted assignees of Furniture Connection.

IN WITNESS WHEREOF the parties hereto have each executed this Agreement as of the day and year first written above.

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Signed by Alex Brovkin
Signed On: April 22, 2025

Timestamp

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April 21, 2025 12:20 pm MST

Furnishings Care Agreement Uploaded by Alex Brovkin - info@furnitureconnection.ca IP 174.0.28.73